Frank's Football Studios PTE LTD (hereafter referred to as "we", "our", or "us") creates, publishes, and operates social football games for web and mobile platforms ("Games"), as well as web and mobile applications ("App") to play our Games across various devices and platforms, including mobile devices and social networks.
We also run the Facebook Page (Foxy's Football Islands) and Website https://footballislands.com/, including their subdomains and related features, along with an online store (collectively referred to as "Sites"). Together with the Games and App, these are collectively known as the "Services".
We value your privacy and are committed to transparency and fairness in how we handle your data. This Privacy Policy outlines how we collect, store, use, and share your personal data and applies whenever you visit our Sites, install our App, play our Games, interact with us, or use any of our Services.
We strongly encourage you to read this Privacy Policy thoroughly and ensure you fully understand and agree with it. If you do not agree with this Privacy Policy, please discontinue using our Services. You have the right to stop using our Services at any time under this Privacy Policy.
We act as a "data controller," meaning we are responsible for deciding how we hold and use your personal data. We are required under certain data protection laws to notify you of the information in this Privacy Policy. You are not legally required to provide us with any personal data, but without it, we cannot offer the full range or the best experience of our Services (e.g., you may still play our Games without connecting your social network account, but you won't be able to use their social features).
We collect four main categories of data, which may enable the identification of a specific person or be linked to such potentially identifying data (referred to as "Personal Data"):
Data automatically collected or generated: When you visit, interact with, or use our Services, including emails or text messages sent to you by us or via our Services, we may collect or generate technical data about you. This data may be collected or generated independently or with the help of third-party services, including "cookies" and other tracking technologies (further detailed below).
This data includes connectivity, technical or aggregated usage data such as IP address, in-game identifier, game statistics, game preferences, unique advertising ID (e.g., IDFA), non-identifying data regarding a device, operating system, browser or App version, mobile carrier, locale and language settings, user activity on our Services, in-App or Game activity (e.g., gameplay content/product interaction and advertising data), diagnostic data (e.g., crash data and game performance data). We do not use this data to learn your true identity or contact details but to understand how our users typically use and engage with our Services. This technical and device data also helps us and our partners deliver interest-based or otherwise more effective advertisements and content, optimize our ad management, improve your viewing experience, and enhance overall performance and user experience of our Services.
Data received from you: You may voluntarily provide us with Personal Data, such as when you set up an account with us, contact us (through social networks, email, in-game chat, or any other channel, including support services), post on our public forums or groups, provide us with your email address (e.g., for email updates or gifts), participate in competitions, contests, tournaments, and other promotions, make purchases in our Games, interact with other users via in-game chat, or connect your social network account to our Games.
Data received from social networks and other channels: When you connect the Games to your social network account, we will gain access to your public profile, including, as applicable, your full name, email address(es) provided to the social network, gender, profile picture or similar photo, location, time zone, and a list of your friends playing the Games (along with their photos and other public profile information). This allows us to display your and your friends' public profile pictures within the Games and create your in-game friends list. Additionally, we or our advertising partners may receive general information from social networks and other marketing channels regarding the performance of our advertising campaigns, such as the targeted age group or interests, which we or our partners may link to other data in our possession. To learn more about our advertising practices, please refer to Section 8 below. If you access our Services through a third party or connect our Services to a third-party account, you should also read their terms and privacy policies. If you're unclear about what information a third-party application shares with us, please visit the third-party application's website to learn more about their privacy practices.
Transaction Data: In-Game purchases are typically processed by the relevant platform provider (e.g., Apple, Google, or social networks), and we do not collect or store your financial data, such as credit card numbers or bank accounts. However, we may receive your non-financial Personal Data related to the purchase, such as your name, billing address, email address, and purchased items, to fulfill your purchase and for accounting purposes.
Our legal basis for collecting and using your Personal Data depends on the specific purpose for which your data is processed. Generally, we use the following bases:
While privacy laws vary between jurisdictions, We have taken reasonable steps to ensure your Personal Data is treated by its affiliates and Service Providers securely, lawfully, and in accordance with common industry practices, regardless of any lesser legal requirements in their jurisdiction.
We retain your Personal Data to maintain our relationship and provide you with our Services. We will retain your Personal Data only as long as necessary to fulfill the purposes for which we collected it. In other words, we will retain your Personal Data as long as you remain our user and have not notified us otherwise. We will take reasonable measures to delete your Personal Data if you delete your account. We may also retain your Personal Data for legal and accounting purposes (e.g., required by laws applicable to record-keeping, and to have proof and evidence concerning our relationship should any legal issues arise following your discontinuance of use), in accordance with our Data Retention Policy. If you have any questions about our Data Retention Policy, please contact us at Support@FootballIslands.com.
Please note that except as required by applicable law, we are not obligated to retain your data for any particular period and may securely delete it for any reason and at any time, with or without notice to you.
In some circumstances, we may anonymize your Personal Data so it can no longer be associated with you, in which case we may use such information without further notice to you, and it is no longer considered Personal Data under this Privacy Policy. For more information, please contact us at Support@FootballIslands.com.
You can request the deletion of your personal data at any time by accessing the "Account Deletion" button in the game. This action will close your account and delete all associated data, including playing history, purchase info, and social media logins. Please note that deletion is irreversible. If you have multiple game accounts, you must request deletion for each one separately. We will process your request promptly but may retain data required by law.
We may also share your data with your explicit consent or if it has been anonymized.
We use physical, procedural, and electronic security measures to protect your data and that of our service providers. However, we cannot guarantee absolute security. If you discover security issues, please contact us at Support@FootballIslands.com.
Our Services and some Service Providers use cookies and tracking technologies to improve our Services, personalize your experience, and monitor performance. Learn more in our Cookie Policy.
If you are a resident of the European Economic Area (EEA), Switzerland, or the United Kingdom (UK), you have certain rights regarding your personal data:
To exercise your rights, please contact us using the details provided in Section 13. We may need to verify your identity before processing your request.
Your personal data may be transferred to countries outside the EEA, Switzerland, or UK, including the United States. We ensure such transfers are protected through appropriate safeguards.
Our games are intended for individuals aged sixteen (13) and over. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us at Support@FootballIslands.com.